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How can I update my account email?
Open profile settings, verify the new address and save your changes.
Learn moreCan I customise my wedding checklist?
Add, edit, complete and organise tasks around your own wedding date.
Open checklistHow does the budget planner work?
Track estimated costs, paid amounts, balances and upcoming payments.
Open budget plannerHow does vendor verification work?
Verification may include business details, identity and marketplace quality checks.
Learn moreHow do I edit my vendor profile?
Update services, galleries, packages, website links and contact details from your account.
View vendor optionsWhere are new enquiries delivered?
Enquiries are available in your vendor account and sent to your registered email.
Learn moreHow quickly should I respond?
Fast, useful replies build trust. Aim to respond within one business day.
View response guideWhere can I find invoices and receipts?
Billing documents are available in the subscription area of your vendor account.
View plansCan I change or cancel my plan?
You can adjust your plan before the next billing date from account billing settings.
Compare plansHow is my information protected?
We use secure handling practices and share enquiry details only where required.
Read privacy policyHow do I report a review or profile?
Contact support with the profile, review and reason for requesting a review.
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